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Your doctor and other health professionals caring for you, keep records about your health and any treatment and care you receive from the National Health Service (NHS). These help ensure that you receive the best possible care from us. They may be written down (manual records), or held on a computer.
We have a comprehensive team of clinical and administrative staff who are trained in the requirements of both the Data Protection Act and NHS Information Governance.
Download our Privacy Notice if you would like to know more about what information we keep about you, how it is used and how you can gain access to your health records.
Privacy Notice - Use of your data for Research Download here
If you wish to share your information with other healthcare professionals or decline to share your records, please download and complete our Information Sharing Form - 2019 and return it to the surgery.
Go here for more information about the new rules regarding your information and what we do with it.
Go here if you would like to download the Patient Information leaflet Your Data Matters to the NHS which explains how you can choose whether your confidential patient information is used for research and planning.
Under data protection law we must tell you about how we use your personal information. This includes the personal information that we share with other organisations and why we do so. Our main GP practice privacy notice is on our website. This additional privacy notice provides details about Population Health Management.
Download our Population Health Management (PHM) Privacy Notice
The Data Protection Act 1998, which came into force on 1st March 2000, and the subsequent General Data Protection Regulations, that came into force on 25th May 2018, allows you to find out what information is held about you by making a Subject Access Request. It applies to your health records.
If you want to see your records you should make a written request to the practice manager using this form. There may be circumstances where a charge will be made. You should also be aware that in certain circumstances your right to see some details in your health records may be limited in your own interest or for other reasons.
Since 1st April 2016, you may register to view online most information on your GP medical record. Ask reception for details about registering.
This practice operates a zero tolerance policy against violence, abuse and discrimination towards doctors, practice/attached staff and other patients.
Such action could result in removal from the practice list.
The Summary Care Record (SCR) is a national NHS programme which allows information about you - such as allergies and medications - to be shared between clinicians to support urgent care across the country. Adding 'additional information' to your Summary Care Record, such as significant medical history, makes it a much more useful source of information for emergency departments and the ambulance service if they need to treat you wherever you are in the country.
More information is available here.
Please note that in response to the coronavirus (COVID-19) pandemic, additional information will be included in Summary Care Records for patients by default, unless they have previously told the NHS that they did not want their information to be shared. This will improve the flow of information across the health and care system, increase safety, and improve care.
More information can be found here."
Health Risk Screening or Risk stratification is a process GPs use to help them to identify and support patients with long-term conditions and to help prevent un-planned hospital admissions or reduce the risk of certain diseases developing such as type 2 diabetes. This is called risk stratification for case-finding.
Risk stratification tools use historic information about patients, such as age, gender, diagnoses and patterns of hospital attendance and admission collected by NHS England from NHS hospitals and community care services. This is linked to data collected in GP practices and analysed to produce a risk score.
For more information, download the full Health Risk Screening / Risk Stratification document >>
The Freedom of Information Act 2000 obliges the practice to produce a Publication Scheme. A Publication Scheme is a guide to the 'classes' of information the practice intends to routinely make available.
This scheme is available from the practice manager.
All our surgeries have wheelchair access. Please ask at reception if you require assistance.
All GP practices are required to declare the mean earnings (e.g. average pay) for GPs working to deliver NHS services to patients at each practice.
However, it should be noted that the prescribed method for calculating earnings is potentially misleading, because it takes no account of how much time doctors spend working in the Practice and should not be used to form any judgement about GP earnings, nor to make any comparison with any other practice.
The average pay for GPs working at Hardwicke House Group Practice in the last financial year was £147,402 before tax and national insurance. This is for 5 full time GPs and 10 part time GPs who worked in the practice for more than six months.